General contact

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+xx xx xxx xx xx
+xx xx xxx xx xx
Monday - Friday,
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(Timezone)

Investors

Novartis International AG
Investor Relations
P.O. Box
CH-4002 Basel
Switzerland

+41 61 324 79 44

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Reporting side effects

What is a side effect?

A side effect is any unwanted medical occurrence in a patient who has been given a pharmaceutical product that may or may not have been caused by treatment with the product. A side effect can therefore be any unfavorable and unintended sign, symptom, or disease associated with the use of the product.

Why report side effects?

By reporting side effects for Novartis products you help us to ensure the safety of our products and our patients. Your information will also enable Novartis to fulfill its reporting responsibilities to health authorities, which requires that we provide information on side effects with our products - even in cases where a relationship between the product and the effect is not established.

If you or the person you are reporting on behalf of are currently suffering from severe side effects you should contact your local doctor or other medical health professional before reporting the side effect.

How to report side effects?

To report the side effects electronically please click below:
Report Side Effect Default Image

Or alternatively, if you are unable to report the side effect electronically you can email your local Novartis Drug Safety Responsible person. Please select the name of the country you are reporting from the list below.

Select your country below to find contact information: